VISUAL IDENTIFICATION GUIDE

Which PAWPRO collar do you have?

Identify your model in 30 seconds to order the right spare part. Six active models · visual and technical distinguishing features.

Reliable clues: number of modes on the remote, presence of a night LED, name printed on the housing, connector type.
— STILL UNSURE? —

3 places where you'll find your collar's info

01

The label on the collar housing

The model name is usually printed on the back of the collar housing (e.g. "PP6", "ULTIMATE"). Also look for a serial number starting with PP6/PPU/PPA.

02

The original packaging

If you've kept it: the model name is printed in large type on the box. You'll also find the warranty QR code, which lets us identify the exact model.

03

Your order confirmation email

Search for "PAWPRO" in your inbox. The confirmation email contains the exact title of the product you ordered.

Still unsure? Our English-speaking customer support replies within 2h.

Send us a photo of your housing or your remote control. We will identify your model and point you to the exact spare part. No commitment.

Contact customer support