The detailed legal content below is shown in French because these provisions (T&Cs, GDPR, withdrawal, warranty) must be legally validated before official translation for each European market. For questions, contact contact@pawpro.eu — reply in English in less than 2 hrs on business days.
1. What is a cookie?
A cookie is a small file placed on your device when you visit. Some are essential to the operation of the site; others are used to measure audience or remember your preferences. This policy tells you exactly which we use, and why.
No third-party advertising cookies by default. No Facebook / TikTok pixel placed without your explicit consent.
2. Strictly necessary cookies
Without these cookies, the site cannot work properly (cart, session, security). They do not require your consent.
- cart · Shopify · Remembers cart contents · 14 days
- _shopify_y · Shopify · Unique session identifier · 1 year
- _secure_session_id · Shopify · Session security · session
- cart_currency · Shopify · Selected currency · 14 days
- pawpro_consent · PAWPRO · Remembers your cookie preferences · 6 months
3. Audience measurement cookies
Activated only with your consent. Anonymised and limited to aggregated data.
- _shopify_s · Shopify Analytics · Session measurement · 30 minutes
- _landing_page · Shopify Analytics · Landing page · 14 days
- _orig_referrer · Shopify Analytics · Traffic source · 14 days
No individual data, no cross-referencing with third-party databases. Data retained for 13 months maximum.
4. Functional cookies
Activated with your consent, these store your preferences (language, currency, configurator).
- pawpro_locale · PAWPRO · Language preference · 1 year
- pawpro_configurator_state · PAWPRO · Configurator resume · 7 days
5. No third-party advertising cookies by default
We place no third-party advertising pixel (Meta, TikTok, Google Ads, Snapchat) without your explicit consent via the banner. If you accept, these trackers help us measure the effectiveness of our campaigns — you can refuse them or withdraw consent at any time without degrading your experience.
6. Manage your preferences
You can change your choices at any time:
- Via the cookie banner (“Cookie preferences” link in the footer)
- Via your browser settings (deletion, blocking, private mode)
- Via your operating system settings (tracking limitation)
Refusing non-essential cookies does not affect your ability to buy, sign in or use the site.
7. Retention period
All cookies placed have a limited lifespan — most between session and 13 months. Third-party cookies (payment, analytics) follow the policies of their respective issuers, available via their websites.
8. Updates to this policy
Any change to our technical stack triggers an update to this page. The last modification date appears at the top.