Let's talk about
your dog.
A technical question, a doubt about the right model, a field experience to share — our French engineering team reads every message and replies personally. No outsourced call centre. No bot.
— MESSAGE SENT —
Message well received
Our team will respond within 2 working hours (Monday-Friday · 9 AM-6 PM CET).
A confirmation has been sent to —
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Average response
Customer support team SLA
0%
Customer support satisfaction
Over the last 12 months
0%
French brand · EN-Service
Customer support in English
0/7
Availability
Customer support 6 days · email 24/7
— French brand · EN-Service —
French engineering,
French engineering,
English-speaking support.
Our English-speaking customer support team replies to you directly — no bots, no offshore call centres. All products are designed and calibrated in France. Shipping from European warehouse. Honest, professional advice in your language.
Data stored in Europe · GDPR
Response within 2 hrs on business days · No bot