PAWPRO · REPLACEMENT REMOTE

Replacement remote PAWPRO

Take back full control. Original remote control, automatic syncing with your existing collar in less than 30 seconds.

€49,99
UK shipping 2-4 business days · VAT incl.
  • 100% genuine PAWPRO part · 2-year warranty
  • Dispatched within 24h on working days
  • English-speaking customer support · response within 2h on working days
— COMPATIBILITY —

This part works with:

Part designed for the entire PAWPRO range · your model is highlighted below. If in doubt, see our visual identification guide.

Ultimate COMPATIBLE
Ultimate Shock-Free NOT COMPATIBLE
Alpha1 NOT COMPATIBLE
Alpha2 NOT COMPATIBLE
Anti-Bark Vet Recommended NOT COMPATIBLE
PP6 NOT COMPATIBLE
— SPECIFICATIONS —

What you receive

TypeOriginal LCD remote control
SyncAutomatic with collar
ChargingUSB · 2h for max battery
Warranty2 years · English-speaking customer support
— INSTALLATION —

Sync in 2 steps

  1. 01

    Charge the remote control

    Connect the supplied USB cable. The orange LED flashes during charging (~2h). Fully charged when the LED stays solid.

  2. 02

    Sync with the collar

    Switch on the remote, then the collar. Hold the sync button for 3 seconds — the green LED confirms pairing. Done.

Full guide included · Need help? Contact our English-speaking customer support within 2h on working days.

— FREQUENTLY ASKED QUESTIONS —

What you need to know

Is this part compatible with my model?

Check the compatibility table above — models with a green tick are compatible. If you are unsure of your model, consult our visual identification guide or contact customer support: we reply within 2h on working days with confirmation.

How long does delivery take?

Dispatched within 24h on working days from France. Delivery in 2-4 working days with tracked shipping. Free delivery from £39. You will receive tracking by email as soon as your order ships.

Is there a warranty?

Yes — a systematic 2-year warranty on every genuine spare part. It is the same protection as on the main product. To activate the warranty: send an email to contact@pawpro.eu with your order number and we will process it within 24h.

What should I do if syncing fails?

Make sure both devices are 100% charged and kept less than 50 cm apart during the sync. If it fails: switch both off completely, wait 10 seconds, switch back on and try again. If the issue persists, contact customer support — free diagnostic within 2h on working days.